Contact us
Need help with your account, billing, a search report, or a data deletion request? Email the team — we typically reply within 24–48 hours on business days.
Before you write, many product questions are already answered in the FAQ: legality, whether the subject is notified, false positives, photo storage, and what a match does — and does not — prove. For who we are and what we refuse to do, see About CheaterBuster.
When you email, include your account email and a short description of the issue (billing date, search ID if you have one, or the deletion request). We cannot help with hacking, private message access, or anything outside public-data research — those requests will be declined.
CheaterBuster is for adults 18+. Emergency or safety crises: contact local emergency services or a trusted support organization — do not wait on email support.